Have you ever gone to load the betOcean (or your other online casino app,) ready for some action, only to see a “location not verified” message? Don’t be alarmed – it happens on occasion, and is usually easy to fix. Here’s what’s going on behind the scenes, and how you can get back in the game fast.
How NJ Geolocation Works
New Jersey law says you must be physically in-state to play at any online casino. That means betOcean (and every other legal NJ casino) uses special tech to check your location before you can spin, bet, or join a table.
- On mobile: Your phone’s GPS, WiFi, and sometimes Bluetooth help confirm you’re in NJ.
- On desktop: The casino checks your IP address, WiFi signals, and browser location.
Why Access Sometimes Fails
Even if you’re in New Jersey, geolocation can trip up for a few reasons:
- VPN or Proxy: These tools hide your real location—turn them off!
- Weak Signal: Poor WiFi or cell service can confuse location checks.
- Outdated App/Browser: Old versions might not work with the latest geolocation tech.
- Browser Settings: Location permissions might be off.
Quick Fixes to Try
- Restart the App or Browser: Sometimes a simple reboot works wonders.
- Enable Location Services: Make sure GPS/location is turned on for betOcean.
- Switch Networks: If WiFi isn’t working, try mobile data (or vice versa).
- Update Your App/Browser: Always use the latest version.
- Turn Off VPN/Proxy: These almost always block access.
When to Contact betOcean Support
If you’ve tried these fixes and still can’t play, our support team is here for you.
- Persistent “location not verified” errors
- App crashes or freezes
- Any other odd issues
- Reach out via live chat or email—we’ll get you sorted.
Ready to play?
Register or log in at betOcean.com for a seamless, NJ-verified gaming experience!
At betOcean, we strive to provide our players with a diverse range of games and betting opportunities that come with fair and competitive odds. From classic table games to thrilling innovative slots, our platform ensures a safe and enjoyable gambling experience.
Remember, gambling should always be approached with moderation and responsibility. If you feel that you or someone you know has a gambling problem call the helpline at 1-800-GAMBLER. Please visit betOcean’s Responsible Gambling page for more information.
Start your online casino journey today by creating an account and embark on an adventure filled with excitement, big wins, and unforgettable gaming experiences.
Please note that in order to play for real money, you must be physically located in New Jersey. Online gaming is approved and regulated by the State of New Jersey, Division of Gaming Enforcement.
